Privacy Policy
Last Updated: September 7, 2025
Effective Date: 2025
1. Introduction
Welcome to SafeNet Kurdistan ('we', 'us', 'our'). We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
a. Personal Data You Provide:
- Report Submission: When you submit a report, we collect the TikTok username you are reporting, the description of the incident, and any files (screenshots, videos) you upload. We also collect your full name and email address if you voluntarily provide them.
- Chat Support: When you start a chat, we collect your name and email address if you voluntarily provide them.
b. Data Collected Automatically:
- Log and Usage Data: We automatically collect your IP address and browser user agent string when you use the chat support feature to maintain security and prevent abuse.
- Cookies: We use essential session cookies to manage administrator logins and to remember your language preference on the site. These cookies are necessary for the site to function and do not track your activity across other sites.
3. How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Process and manage the abuse reports you submit.
- Communicate with you regarding your report, if you have provided a contact email.
- Provide real-time chat support.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. We utilize HTTPS (SSL encryption) across our entire site, implement secure password hashing for admin accounts, and follow best practices to protect against common vulnerabilities. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Data Retention
We will retain report and chat data only for as long as it is necessary for the purposes set out in this privacy policy. Generally, data associated with a report is retained for 90 days after the case is considered closed, after which it is securely deleted from our systems.
7. Your Rights
You have the right to request access to the data we hold about you, to request corrections, or to request the deletion of your personal data. To make such a request, please contact us at the email address below.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: privacy@safenet.kurdistan (replace with your actual email)